What’s New

Maintenance Alert: OhioLINK Services Unvailable

System engineers will be performing planned maintenance on network hardware that will require an approximate 5 minute outage. The interruption in service will effect all OhioLINK services and will occur sometime between midnight and 12:30am on Thursday morning January 14th.

Maintenance Alert: OhioLINK Services Unavailable

System engineers will be performing planned maintenance on network hardware that will require an approximate 5 minute outage. The interruption in service will effect all OhioLINK services and will occur sometime between midnight and 2:00am on Tuesday morning January 12th.

ETD Submission Form Working Again

The form to be used when submitting electronic theses and dissertations is operational again. Please report any additional problems to support@ohiolink.edu We apologize for the inconvenience at this time of ETD deadlines.

ETD Submission System Down

The form for submitting electronic theses and disserations is currently experiencing difficulties and the submissions are not going through. We understand that end of semester deadlines are looming and system engineers are working to resolve the problem as quickly as possible. Graduate offices have been notified of the problem.

KnowItNow Academic Closed Dec. 18 – Jan. 3

KnowItNow Academic, the online service that answers your questions and provides expert research help from librarians at participating OhioLINK libraries, will be closed for the holidays starting at 5 p.m. on Friday, December 18, 2009. It will re-open at 9 a.m. on Monday, January 4, 2010.

Individuals who visit KnowItNow Academic when the service is closed are automatically transferred to the regular KnowItNow service, which is staffed by public librarians. KnowItNow will also close for the holidays at 5 p.m. on December 24 and re-open at 9 a.m. on December 26.

About KnowItNow Academic
KnowItNow Academic is a service of the State Library of Ohio, OhioLINK, and participating OhioLINK member libraries. It is available to students, staff and faculty members at OhioLINK member institutions.

About KnowItNow
KnowItNow is a live online information service provided for the citizens of Ohio by the State Library of Ohio and your local public library. The service is made available free of charge to all Ohio residents through a federal Institute of Museum and Library Services (IMLS) grant awarded by the State Library of Ohio.

OhioLINK Services Restored

The hardware problem that disabled a number of OhioLINK services earlier today has been resolved. All services and databases are now available.

Service Interruption

Unfortunately we are experiencing a SAN network failure that is preventing access to multiple OhioLINK services including the Electronic Journal Center, some OSearch databases, the Digital Media Center and other services. This problem is separate from the security upgrade issues that were noted in a previous What's New posting.

Systems engineers are working to resolve the problem and we hope to resume service as soon as possible. We apologize for the interruption in service at this very busy time of the year.

Security updates required

Some patrons have been reporting problems with connecting to the OhioLINK website from off-campus or remotely. This may be related to some recent security updates we have made to our authentication service to patch security holes that were recently identified. If you are trying to connect to electronic resources such as ejournals or ebooks, and are unable to get authenticated, you will need to do a Windows update.

You will need to check your Windows update status and make sure you have downloaded and installed all of the latest security updates, especially those related to your browser. You are not required to upgrade to IE8 or the latest version of your preferred browser, but you may want to do that. However to access our resource you but must apply all security updates. Until these are installed you will not be able to authenticate.

If you need assistance with doing a Windows update, please contact your OhioLINK library or your IT support staff for assistance. http://www.ohiolink.edu/members-info/