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Reporting Problems

Error While Searching a Database

Providing the most complete information possible helps us diagnose problems. Wherever possible, use copy and paste commands to provide complete URLs, error messages, and other information.

Use this form when you can connect to a database and then receive an error message while searching it.

Database name:

Error message:

URL of error message page:

IP address of workstation having the problem:

If reporting for another workstation, please use that workstation’s browser to visit <http://www.ohiolink.edu/cgi-bin/whereami.pl> to verify its IP address.

Browser type and version:

Identify the record or set of searches that produces the error:

Any other steps that we might need to exactly reproduce the situation:

Your name:

Institution:

E-Mail:

Telephone (including area code and any extension):

Return to problem reporting.