Reporting Problems

Database name:

URL of page you tried to connect from:

URL you used to try to connect to the database:

Error message:

IP address of workstation having the problem:

If reporting for another workstation, please use that workstation’s browser to visit <http://www.ohiolink.edu/cgi-bin/whereami.pl> to verify its IP address.

Browser type and version:

Did your campus recently add or change IP addresses?
Yes
No
If yes please make sure that your library Lead Implementor has reported the new/changed IP addresses to OhioLINK.

Does your library or campus have, or did it recently install, a firewall?
Yes
No
If yes please make sure that the firewall administrators know and follow the OhioLINK Firewall Requirements.

Your name:

Institution:

E-Mail:

Telephone (including area code and any extension):