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OhioLINK Problem Report Form

This form is for the use of staff at OhioLINK libraries. If you are a student, faculty member, or other user of OhioLINK resources, please request help from your library.

If one of the topics below addresses the problem you have encountered, please review the information on that page before, or instead of, using this form.

If this problem has affected other users, we may already have posted information about it on our blog, Facebook, or Twitter pages.

Service affected
Other (specify):
Specific database (if applicable)
This problem affects (check as many boxes as appropriate)

This is primarily a problem with


Other (specify):
Detailed description of the problem

Please include the exact text of any error messages or anything else on screen that lets you know something went wrong. We need enough detail to be able to replicate the problem ourselves, detect it in our log files, or communicate it to a vendor.
Specific URL(s) that show the problem

If a database gives a Persistent Link, Permalink, or Bookmark this as… link, please use that URL. This includes the central catalog, EBSCO, and OSearch databases. For other services, copy and paste the URL from your browser’s address bar.

For search results, please also include the specific search(es) needed to replicate the problem.
Contact information




 

Users can check their IP addresses here.

OhioLINK does not have an official list of supported browsers: whichever browser you prefer, we recommend you use its most current version. We may be unable to resolve problems related to substantially outdated browsers.